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Data protection



Scope

The following data protection declaration applies to the use of our online offer www.c-iam.com (hereinafter "website"). We measure that Data protection is very important. Your personal data is collected and processed in compliance with the applicable data protection law Regulations, in particular the General Data Protection Regulation (GDPR).


1 . Responsible

Responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR is C-IAM GmbH, Adolph-Schönfelder-Straße 33, D-22083 Hamburg. If you collect, process or use your data by us in accordance with these data protection regulations If you want to object in total or for individual measures, you can address your objection to the person responsible. You can read this privacy policy save and print at any time.


2. General purposes of processing

We use personal data for the purpose of operating the website and for our product QRedent.


3. What data we use and why

3.1 Hosting

The hosting services we use serve to provide the following services: Infrastructure and Platform services, computing capacity, storage space and database services, security services and technical maintenance services that we have for the purpose of Operating the website.

Here, we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data from customers, Interested parties and visitors to this website based on our legitimate interests in the efficient and secure provision of our website in accordance with Art. 6 para. 1 sentence 1 f) GDPR in conjunction Art. 28 GDPR.

3.2 Access data

We collect information about you when you use this website. We automatically collect information about your usage behavior and yours Interact with us and register data about your computer or mobile device. We collect, store and use data about every access to our website (so-called Server log files). The access data include:

  • Name and URL of the file accessed
  • Date and time of access
  • amount of data transferred
  • Notification of successful access (HTTP response code)
  • Browser type and version
  • Operating system
  • Referer URL (i.e. the previously visited page)
  • Websites that are accessed by the user's system via our website
  • Internet service provider of the user
  • IP address and the requesting provider

We use this log data without assignment to you or other profile creation for statistical evaluations for the purpose of operation, security and the optimization of our website, but also for anonymous recording of the number of visitors to our website (traffic) and the scope and type of use of our website Website and services, also for billing purposes, to measure the number of clicks received from cooperation partners. Based on this information, we can Provide personalized and location-based content, analyze traffic, troubleshoot and fix, and improve our services.

This is also our legitimate interest in accordance with Art 6 (1) sentence 1 f) GDPR.

We reserve the right to check the log data retrospectively if, based on concrete evidence, the justified suspicion of illegal use consists. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision of services or the billing of a service is necessary, e.g. B. if you use one of our offers. After canceling the order process or after receipt of payment, we delete the IP address if this is no longer required for security purposes. We also save IP addresses if we suspect a specific crime in the Connection with the use of our website. We also save the date of your last visit as part of your account (e.g. when registering, logging in, Clicking links etc.).
3.3 Cookies

We use so-called session cookies to optimize our website. A session cookie is a small text file created by the respective Servers when visiting a website and cached on your hard drive. This file as such contains a so-called session ID, with which can be assigned to various requests from your browser for the joint session. This enables your computer to be recognized when you visit our website to return. These cookies are deleted after you close your browser. They serve z. For example, you can use the shopping cart function across several pages to be able to use.

We also use persistent cookies to a small extent (also small text files that are stored on your device) that remain on your device and enable us to recognize your browser the next time you visit us. These cookies are stored on your hard drive and are deleted according to the specified one Time by itself. Their lifespan is 1 month to 10 years. This enables us to present our offer to you in a more user-friendly, effective and safe manner For example, display information tailored to your interests on the page.

Our legitimate interest in the use of cookies in accordance with Art.6 Para. 1 S. 1 f) GDPR is to make our website more user-friendly, effective and secure do.

The following data and information is stored in the cookies:

  • Log-in informationen
  • language settings
  • entered search terms
  • Information about the number of visits to our website and the use of individual functions on our website.

When the cookie is activated, it is assigned an identification number and your personal data is not assigned to this identification number performed. Your name, your IP address or similar data that would enable the cookie to be assigned to you are not placed in the cookie. On Based on the cookie technology, we only receive pseudonymized information, for example about which pages of our shop were visited and which products were viewed, etc.

You can set your browser so that you are informed about the setting of cookies in advance and can decide in individual cases whether you want to accept Exclude cookies for certain cases or in general, or that cookies are completely prevented. This can limit the functionality of the website become.
3.4 Data to fulfill our contractual obligations

We process personal data that we need to fulfill our contractual obligations, such as name, address, email address, ordered products, billing and payment details. The collection of this data is necessary for the conclusion of the contract.

The data will be deleted after the warranty periods and statutory retention periods have expired. Data linked to a user account (see below), will remain in effect for the duration of this account.

The legal basis for the processing of this data is Art. 6 Para. 1 S. 1 b) GDPR, because this data is required so that we can fulfill our contractual obligations can meet towards.

3.5 User account

You can create a user account on our website. If you wish this, we need the personal data requested when you log in. When logging in later, only your email or username and the password you have selected are required.

For the new registration we collect master data (e.g. name, address), communication data (e.g. email address) and payment data (bank details) as well as access data (Username and password). To ensure your registration is correct and to prevent unauthorized registration by third parties, you will receive your Register an activation link by email to activate your account. We only save the data you have transmitted after registration permanently in our system.

You can have a user account that you have created deleted at any time without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form to the contact details mentioned under number 1 (e.g. email, fax, letter) is sufficient for this. We will then save yours delete personal data insofar as we do not have to save it for the processing of orders or due to legal retention requirements. The legal basis for the processing of this data is your consent in accordance with Art. 6 Para. 1 Clause 1 a) GDPR.

3.6 Newsletter

The data requested during the registration process is required to register for the newsletter. The registration for the newsletter is logged. After Registration, you will receive a message at the specified email address asking you to confirm your registration ("Double Opt-in"). It is necessary, so that third parties cannot register with their email address.

You can revoke your consent to receive the newsletter at any time and thus unsubscribe from the newsletter.

We save the registration data as long as they are required for sending the newsletter. We save the log of the registration and the shipping address, as long as there was an interest in the proof of the originally given consent, as a rule these are the limitation periods for civil law claims maximum three years. The legal basis for sending the newsletter is your consent in accordance with Art. 6 Para. 1 S. 1 a) in conjunction with Art. 7 GDPR in conjunction with Section 7 Paragraph 2 No. 3 UWG. The legal basis for logging the registration is our legitimate interest in proving that the shipment was made with your consent. she can cancel the registration at any time without incurring any costs other than the transmission costs according to the basic tariffs. A text message to the contact details mentioned in section 1 (e.g. email, fax, letter) is sufficient. Of course you will also find one in every newsletter Unsubscribe link.

3.7 Product recommendations

Regardless of the newsletter, we will send you regular product recommendations by email. In this way we leave you information about Products from our range that you may be interested in based on your recent purchases of goods or services from us. Straighten it we strictly comply with the legal requirements. You can object to this at any time without incurring any costs other than the transmission costs according to the basic tariffs arise. A message in text form to the contact details mentioned under number 1 (e.g. email, fax, letter) is sufficient for this. Of course you can also find in each email an unsubscribe link.

The legal basis for this is the legal permission according to Art. 6 Para. 1 Clause 1 f) GDPR in conjunction with § 7 Para. 3 UWG.

3.8 E-Mail contact

If you contact us (e.g. using the contact form or email), we will process your information to process the request and for the In the event that follow-up questions arise.

Does the data processing take place to carry out pre-contractual measures that take place at your request or, if you are already our customer, to Execution of the contract is the legal basis for this data processing Art. 6 para. 1 sentence 1 b) GDPR.

We only process other personal data if you consent to it (Art. 6 Para. 1 Clause 1 a) GDPR) or we have a legitimate interest in processing your Have data (Art. 6 Para. 1 S. 1 f) GDPR). A legitimate interest lies e.g. For example, responding to your email.

4 Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about usage This website by website visitors is usually transferred to a Google server in the USA and stored there.

This is also our legitimate interest in accordance with Art 6 (1) sentence 1 f) GDPR.

Google has submitted to the Privacy Shield Agreement between the European Union and the USA and has been certified. This commits Google to comply with the standards and regulations of European data protection law. You can find more information in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

We have activated IP anonymization on this website (anonymizeIp). However, this means that your IP address will be used by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area previously shortened. The full will only be used in exceptional cases Transfer the IP address to a Google server in the USA and shorten it there. On our behalf, Google will use this information to help you use the website to be evaluated by you in order to compile reports on website activities and in order to connect further websites and internet use To provide services to us.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can save the Prevent cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not all You will be able to use the full functionality of this website.

You can also transfer the data generated by the cookie and related to your use of the website (including your IP address) to Google and the Prevent processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

As an alternative to the browser plug-in or within browsers on mobile devices, you can click on the following link to set an opt-out cookie that In future, Google Analytics will prevent this website from being recorded (this opt-out cookie only works in this browser and only for this domain. If you delete the cookies in your browser, you must click this link again): [Deactivate Google Analytics]

5 Storage period

Unless specifically stated, we only store personal data for as long as is necessary to fulfill the purposes pursued.

In some cases, legislators provide for the storage of personal data, for example in tax or commercial law. In these cases, the data is from us only stored for these legal purposes, but not otherwise processed and deleted after the statutory retention period.

6 Your rights as a data subject

According to the applicable laws, you have various rights regarding your personal data. If you would like to assert these rights, see above Please send your request by email or post, clearly identifying yourself to the address given in section 1.

Below you will find an overview of your rights.

6.1 Right to confirmation and information

You have the right to clear information about the processing of your personal data.

In detail:

You have the right to receive confirmation from us at any time as to whether your personal data is being processed. If so, have it You have the right to request from us free information about the personal data stored about you, along with a copy of this data. Furthermore there is a right to the following information:

  • the processing purposes;
  • the categories of personal data that are processed;
  • the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular at Recipients in third countries or with international organizations;
  • if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for the determination this duration;
  • the existence of a right to correction or deletion of your personal data or restriction of processing by the Controller or right to object to this processing;
  • the right to lodge a complaint with a supervisory authority;
  • if the personal data is not collected from you, all available information about the origin of the data;
  • the existence of automated decision-making including profiling in accordance with Art. 22 Para. 1 and 4 GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for you.
If personal data is transferred to a third country or to an international organization, you have the right to have the appropriate guarantees in accordance with Art. 46 GDPR to be informed in connection with the transmission.
6.2 Right to rectification

You have the right to request us to correct and, if necessary, complete your personal data.

In detail:

You have the right to request us to correct any incorrect personal data concerning you immediately. Taking into account the purposes of Processing, you have the right to request the completion of incomplete personal data - also by means of a supplementary declaration.

6.3 Right to erasure ("right to be forgotten")

In a number of cases, we are obliged to delete your personal data.

In detail:

According to Art. 17 Para. 1 GDPR you have the right to ask us to delete your personal data immediately and we are obliged to delete personal data immediately if one of the following reasons applies:

  • The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You revoke your consent on which the processing was based in accordance with Art. 6 Para. 1 Clause 1 a) GDPR or Art. 9 Para. 2 a) GDPR, and there is no other legal basis for the processing.
  • You object to the processing in accordance with Art. 21 Para. 1 GDPR and there are no overriding legitimate reasons for the processing, or You object to the processing in accordance with Art. 21 Para. 2 GDPR.
  • The personal data was processed illegally.
  • The deletion of personal data is necessary to fulfill a legal obligation under Union law or the law of the member states, to which we are subject.
  • The personal data was collected in relation to information society services offered in accordance with Art. 8 Para. 1 GDPR.
If we have made the personal data public and we are obliged to delete them in accordance with Art. 17 Para. 1 GDPR, we refer to Taking into account the available technology and the implementation costs appropriate measures, including technical ones, for data processing Responsible persons who process the personal data to inform you that you have deleted all links to this personal data or have asked for copies or replications of this personal data.
6.4 Right to restriction of processing

In a number of cases, you are entitled to request that we restrict the processing of your personal data.

In detail:

You have the right to request that we restrict processing if one of the following conditions is met:

  • You contest the accuracy of the personal data for a period of time that enables us to correct the accuracy of the personal data to review data,
  • the processing is unlawful and you refused to delete the personal data and instead restricted the use of the have requested personal data;
  • we no longer need the personal data for the purposes of processing, but you need the data for the establishment, exercise or defense of Need legal claims, or
  • You have objected to processing in accordance with Art. 21 Para. 1 GDPR, as long as it is not certain whether the legitimate reasons of our company outweigh yours.
6.5 Right to data portability

You have the right to receive, transmit, or have us transmit personal data relating to you in a machine-readable manner.

In detail:

You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format and you have the right to transfer this data to another controller without hindrance from us, provided that

  • the processing is based on consent in accordance with Art. 6 Para. 1 Clause 1 a) GDPR or Art. 9 Para. 2 a) GDPR or on a contract in accordance with Art. 6 Paragraph 1 Clause 1 b) GDPR rests and
  • the processing is carried out using automated processes.
When exercising your right to data portability in accordance with paragraph 1, you have the right to obtain the personal data from us directly be transferred to other responsible parties, insofar as this is technically feasible.
6.6 Right to object

You have the right to object to the lawful processing of your personal data by us if this results from your justified special situation and do not outweigh our interests in processing.

In detail:

You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation on the basis of Art. 6 Para. 1 Clause 1 e) or f) GDPR to file an objection; this also applies to profiling based on these provisions. We process the personal data no longer, unless we can demonstrate compelling legitimate grounds for the processing that protect your interests, rights and Freedoms prevail, or the processing serves to assert, exercise or defend legal claims.

If we process personal data for direct marketing purposes, you have the right to object to the processing of you at any time to insert personal data for the purpose of such advertising; this also applies to profiling insofar as it is connected to such direct advertising.

You have the right, for reasons that arise from your particular situation, against the processing of your personal data concerning you for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 Para. 1 GDPR, to object, unless the Processing is necessary to fulfill a task in the public interest.

6.7 Automated decisions including profiling

You have the right not to make a decision based solely on automated processing - including profiling to be subjected to, which has legal effect on you or similarly significantly affects you.

There is no automated decision-making based on the personal data collected.

6.8 Right to withdraw consent under data protection law

You have the right to withdraw your consent to the processing of personal data at any time.

6.9 Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, your place of work or the Location of the alleged violation if you believe that the processing of your personal data is unlawful.

7 Data security

We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical options.

Your personal data will be encrypted with us. This applies to your orders and also to the customer login. We use the SSL coding system (Secure Socket Layer), however, indicate that data transmission over the Internet (e.g. when communicating by email) can have security gaps. A Complete protection of data against third party access is not possible.

To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we always state of the art to adjust. We also do not guarantee that our offer will be available at certain times; Disruptions, interruptions or failures cannot be excluded. The servers we use are regularly carefully backed up.

8 Passing on data to third parties, no data transfer to non-EU countries

Basically, we only use your personal data within our company.

If and insofar as we involve third parties in the performance of contracts (such as logistics service providers), they will only receive personal data to the extent that which the transmission is necessary for the corresponding service.

In the event that we outsource certain parts of data processing ("order processing"), we contractually oblige contract processors to to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.

A data transfer to places or persons outside the EU outside of the case mentioned in section 4 of this declaration does not and does not take place planned.

9 Data protection officer

If you have any questions or concerns about data protection, please contact our data protection officer:

iqanta GmbH
Oelkersallee 33
D-22769 Hamburg